Under the direction of the Program Manager, the Appliance Load Assistant will work closely with the Route Driver to meet the daily Appliance Pickup Appointments. They will serve as the principle point of contact with the customer, document pickups, while ensuring high quality customer service.
• Work as part of a two-man crew to safely remove appliances from the customer home.
• Provide navigational assistance to the Route Driver, perform call-ahead to customers, document the pickup and removal of identified appliances.
• Meet the established daily, weekly and monthly Key Performance Indicators for appliance pickup appointments.
• Maintain professional appearance.
• Track and report pickups and deliveries using a mobile device with pick up routing application, and complete paperwork as required.
• Collaboratively work with program manager and team to identify and recommend areas of process improvement.
• The ability to lift at least 75 pounds with manual equipment such as shoulder straps/shoulder dolly.
• Perform work related duties as required.
Qualifications:
• Valid driver’s license preferred, with a good driving record / motor vehicle report.
• Able to lift 75 lbs. or more and maneuver load safely.
• Able to bend, stoop, and reach.
• Able to work flexible schedule, including evenings and weekends.
• Exercises good judgment and maintains safety at all times.
• Excellent communication, customer service, and interpersonal skills.
• Professional appearance.
• Proficiency with mobile devices GPS and related mapping applications.
• Able to communicate with technical and non-technical individuals.
• Able to work independently and with a team.
• Able to learn and work with new technology (e.g. handheld data devices).
• Must be able to pass criminal background check and drug screening.
• High School Diploma or equivalent.
• Able to work in very fast-paced environment and meet deadlines.
• Ability to communicate effectively with team members, supervisors, and customers.
• Knowledge and understanding of safe material handling.
•1 year furniture or appliance delivery or loading and unloading .
•2-3 years of customer service experience.
• Experience with Dispatch and Customer Management Systems/Databases.
...Are you an experienced roofing professional ready to take the lead? Join a fast-growing commercial roofing services team as a Commercial Roofing Service Manager, overseeing multiple crews and ensuring top-notch results on every project. What Youll Do: Supervise,...
**About the Role**The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally.... ...Develop an end-to-end product testing & rollout plan, and project-manage implementation+ Track core business metrics related to the...
...News Photographer Traffic & Breaking News Part-Time Curtis Media Group is seeking a skilled and dependable part-time News Photographer to capture compelling visuals of traffic accidents, breaking news, and roadside incidents for broadcast and digital platforms...
...looking for an experienced and motivated team player to join our SEO team as a Senior SEO Analyst. This role is essential for driving... ...401(k) plan to support your future goals. Flexibility to work remotely. Employment Type: Full-Time Salary: $ 75,000.00 Per Year
...Responsibilities Looking for an opportunity to earn extra income and gain valuable hands-on learning while enrolled in a nursing program? The Student Nurse Tech position may be a great fit for you! The Student Nurse Tech is a member of the interdisciplinary team who...