Job Description

Beauty Sales & Education Trainer

The Beauty Field Trainer will support their district in delivering classes covering both Salon technical and Beauty application training techniques, product knowledge and selling skills. The trainer will travel their market meeting teams in small groups, one on one or virtually creating a first-class learning environment to help our teams deliver the best client experience in the industry. Our trainers are not only skilled cosmetologists but also experienced business leaders, prepared to educate salon and beauty associates how to drive profitable sales, rebook clients and grow their business, and cross-sell between both JCPenney salon and beauty.

Primary Responsibilities:

• Technical Capabilities
• Stays up-to-date with new salon and make-up trends and styles through social media, industry publications and communications
• Participates in on-going technical skills development through company and vendor-provided training and skill practice for total beauty
• Team Development
• Partners with Senior Field Manager, Field Manager and Salon Manager to identify training opportunities in assigned territory/ territories. Plans travel to support agreed upon focus locations.
• Builds the technical skill set of the salon and beauty teams though hands on individual and group training sessions.
• Has personal investment in the success and growth of the stylists and consultants that they support. Provides coaching in the moment and gives feedback and guidance to enhance knowledge and skills.
• Partners with Salon and Beauty Managers to identify technical skill deficiencies
• Builds training plans to address gaps, and monitors education completion
• Independently manages workshop environment to ensure a quality learning experience
• Team Leadership
• Understands and articulates all Salon and Beauty strategies, initiative and direction
• Leads by example in all interactions, both internally and customer facing
• Reviews/Evaluates participant skill development during training and makes determinations or recommendations for additional training as needed
• Brand Execution
• Leads Salon Professionals and Beauty Teams to effectively execute all business-related strategies including all client experience touchpoints
• Embodies and articulates the vision of the brands through all written and oral communications and interactions
• Influences and coaches Store Partners, Salon, Beauty, and General Managers, to meet standards by reinforcing expectations
• Business Performance
• Reviews targeted sales reports in conjunction with training plans to identify training/mentoring opportunities

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