Job Description

Position Title: Cage Manager
Location: Reno, NV
Salary: $40,000+ DOE
Employment Type: Full-Time | Onsite
Gaming Card Required (can be obtained upon offer)
Training Program: 3 Weeks Paid Training Upon Hire

Position Overview:

A high-integrity, detail-obsessed Cage Manager is needed to lead cage operations in a fast-paced, high-risk environment. This person will play a critical role in fraud prevention, check verification, and financial controls , while ensuring seamless cash handling, team supervision, and guest transactions.

Exceptional communication and extreme attention to detail are non-negotiable for this role. The ideal candidate is proactive, trustworthy, and highly focused on identifying discrepancies and preventing financial loss—particularly related to counterfeit or fraudulent checks.

Key Responsibilities:

Fraud Prevention & Verification

• Accurately review, validate, and identify counterfeit or fraudulent checks using approved detection methods and tools.

• Uphold strict compliance standards to prevent losses—this role is directly tied to mitigating tens of thousands of dollars in check fraud per month.

• Enforce policies and procedures for secure transactions and daily reconciliation.

Cage Operations Management

• Oversee all daily cage functions including cash flow, electronic deposits, check processing, and credit issuance.

• Ensure accuracy in balancing drawers, vault audits, cash drops, and shift reports.

• Maintain logs and documentation for all cage activity, ensuring full audit readiness.

Team Leadership & Training

• Supervise cage team members, ensuring proper training and execution of responsibilities.

• Provide support, coaching, and accountability to staff to maintain high-performance standards.

• Lead by example in delivering top-tier customer service and strict adherence to compliance.

Internal Controls & Compliance

• Uphold all local, state, and gaming regulations and internal company policies.

• Work closely with the accounting and security teams to report suspicious activity and reconcile discrepancies.

• Ensure secure storage and handling of cash, chips, and sensitive documents.

Communication & Coordination

• Serve as the primary point of contact between cage operations and other departments.

• Communicate clearly and confidently with staff, supervisors, security, accounting, and leadership.

• Participate in ongoing fraud prevention and operational meetings.

Required Qualifications:

• Minimum 2+ years in a cage, bank teller, cash office, or similar high-volume cash handling role (management or lead preferred).

• Exceptional attention to detail — must be able to detect forged checks, fraudulent patterns, or inconsistencies quickly and accurately.

• Strong interpersonal and clear verbal communication skills — must be comfortable directing staff and coordinating across departments.

• Proficient with POS systems, check verification tools, and basic computer software.

• Ability to pass a background check and obtain a Nevada Gaming Card before starting.

• High level of integrity, trustworthiness, and accountability.

• Willingness to complete a 3-week training program to learn proprietary systems and fraud-prevention protocols.

Work Environment & Schedule:

• Full-time onsite role, including weekends, evenings, and holidays as needed.

• Standing for extended periods and working in a high-security, monitored environment is expected.

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