Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

TDlWaHM2VmRBR2p5dzFNT3NWbjJ1OVdCTHc9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Henry Schein One

VP, Accounting & Finance Job at Henry Schein One

 ...This position is Remote US with a preference of Eastern Time Zone or Utah. Henry Schein One is the global leader in dental...  ...integrated experience. Job Summary The VP, Accounting and Finance HS One is a leadership role responsible for overseeing the company... 

Jersey City Medical Center

Intern Job at Jersey City Medical Center

 ...Job Title: Summer Intern Location: Jersey City Medical Center Department: Internship Department Req#: 0000202490 Status: Full-Time Shift: Day Salary Range: $15.50 Hourly Pay Transparency: The above reflects the anticipated hourly range for this... 

Aramark

Concessions Prep - J1 Intern - Kauffman Stadium - Admin Job at Aramark

The Food Prep Worker prepares, and portions food items and performs various duties in accordance with production requirements and Aramark sanitation standards. Uses daily worksheets and standardized recipes to cook meals. Job Responsibilities Prepares all food...

Allies4Outcomes

Pitt County - Adult & Aging Services Social Worker III Posotions Job at Allies4Outcomes

 ...court. Prepare legal documentation and represent DSS in court proceedings. 3. In-Home Aide and Support Services Assess client eligibility and level of need for in-home care, personal assistance, or homemaker services. Develop and monitor care plans to support... 

Reading Is Fundamental

Digital Marketing Manager Job at Reading Is Fundamental

Position Overview: Now Hiring! Digital Marketing Manager Full-Time | Exempt Position Job Summary Reading Is Fundamental (RIF...  ...~58 years of digital marketing experience, preferably in a nonprofit or mission-driven environment. ~ Demonstrated expertise in SEO...