We are busy Internal Medicine practice in Concord seeking an outgoing and caring Medical Receptionist that is also a Medical Assistant. This position is full-time starting ASAP. The office prides itself on being patient oriented and providing the highest level of care and service.
The ideal candidate should enjoy working in a fast paced environment and MUST have the ability to MULTI TASK and perform duties while providing exceptional customer service. Experience in a family practice or internal medicine office is a plus. MUST understand insurance eligibility, PCP assignment, copay collection and patient registration and must have EPIC experience preferable John Muir EPIC . Please DO NOT apply if you don't have experience in the above requirements.
Other Qualifications include:
Effectively work as a Team player
Maintain a professional demeanor at all times
Maintain a high level of confidentiality
Proficient oral and written communication skills
Punctual and dependable with a strong work ethic
Skills and Abilities:
Excellent Telephone Skills
Strong Computer Skills
Schedule and cancel appointments
Take messages for patients using electronic medical records
Greet and check in and checkout patients
Demonstrated exceptional customer service skills.
Collect co-payments as well as outstanding patient balance
Address patient requests and inquires
Resolve patient concerns
Understanding insurance plans (i.e HMO, PPO and Medicare etc.)
Return calls as necessary
Knowledge in medical terminology
Various assigned administrative processes
Experience with, and proficiency in, JMPN EPIC software
Bi-lingual is desired
Requirements for applying:
-Experience with, John Muir Epic software is required.
-Experience being a Medical Assistant.
-Experience in being a Medical Receptionist.
-Send us a cover letter, resume and please include your compensation requirements.
-Must be able to work Monday- Friday 8:15 am-5:15 pm
Job Type: Full-time
Benefits:
Medical Specialty:
Schedule:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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