Transcon Outbound Agent Job at Expeditors, Phoenix, AZ

STlKanQ2NWFCMnIzelZNSHRGYi91OWFQTEE9PQ==
  • Expeditors
  • Phoenix, AZ

Job Description



We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description



Summary: Manage the on-time and accurate pick up, process, and transfer of Transcon shipments with a sense of urgency. Offer best-in-class customer service to Expeditors customers and network of destination branches.

Major Duties and Responsibilities
  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Transcon files and reporting
  • Ensure accurate and timely client and vendor billing
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with customers in arranging their shipments to meet customers service standards
  • Contribute and maintain good relationships with suppliers
  • Network communications, timely responses to emails and requests
  • Meet KPI standards in accordance with Company policy
  • Understand customers procedures and maintain updated internal SOPs

Qualifications

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Effective interpersonal skills, including proven verbal and written skills.
  • Detailed oriented with ability to manage multiple job functions with minimal supervision
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Fluent in English

 

Additional Information



Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Job Tags

Holiday work, Full time,

Similar Jobs

Myatt Landscaping & Construction

Installation and Construction Crew Member Job at Myatt Landscaping & Construction

 ...residential & commercial landscaping and grounds management. Our aim is to provide superior service...  ...phone except for business calls and emergencies Has a valid and clean NC drivers...  ...the managers at Myatt started out as entry-level crew members, and many have been... 

Shavano Family Practice

Live Chat Agent/ Call Center Customer Service Representative Remote Work From Home Job at Shavano Family Practice

We are seeking a Live Chat Agent/ Call Center Customer Service Representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts... 

Rose Healthcare Center

Medical Assistant / Scribe Job at Rose Healthcare Center

 ...MetroWest region of Orlando at the corner of Hiawassee Road and OId Winter Garden Road in the Oak Hill Village center. Position: Scribe/Medical Assistant (FT/PT): We are looking for a friendly, organized, highly motivated and dedicated Scribe/Medical Assistant for... 

Walmart Inc.

Manager, Finance Job at Walmart Inc.

 ...include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave,...  ...U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs... 

Leidos

RF Engineer Job at Leidos

 ...assist with tactics, techniques, and procedures (TTP) development. Technologies: Linux Network Security More: At Leidos Defense Systems, we are seeking a talented Electrical RF Engineer to join our diverse team and create unique solutions for complex...